Ordering and account management

We supply medical consumables to health services by buying in bulk directly from suppliers and distributing to participating health services. These items are delivered to participating health services once the health services place a requisition for the item/s they require via the HSV ordering portal (iProc).

We will submit a purchase order to a supplier when when the HSV warehouse replenishment is required. This is managed on a MIN/MAX setting, based on health service usage. 

We sends purchase orders to suppliers by email to the email address the supplier advised or via EDI (Electronic Data Interchange) where suppliers have EDI capability. HSV does not use fax for orders.

For further ordering and account management information, please see: