Training we offer

We offers a range of face-to-face and online training to support Victorian health service professionals. We train hundreds of health service staff every year, supporting them to implement ethical policy and meet probity requirements. Our suite of programs reflect industry best-practice.

Restricted access

You must be registered, approved and logged into this website for a access to some of the resources in this section.

Register for a website account

If you are not registered, please go to the registration page to register for a website account.

For more information or assistance with any of these resources, please contact your Customer Relationship Manager or our HelpDesk.

Our training and courses

Access training

Training is provided to health services in our ECHO eLearning platform.

To access ECHO:

If you already have an HSV website account

  1. Log into the HSV website via the 'Log in' option in the main navigation.
  2. From your My Dashboard home page select 'ECHO'.
  3. Once inside ECHO, select ‘My Learning’ from the menu to access courses.

If you don’t have an HSV website account

  1. Select the 'Register' option in the main navigation
  2. Within the registration form, select 'Health Service' as your user type.
  3. Within the registration form, check the box for access to ECHO training.

Read the ECHO user guide for more information on the ECHO eLearning platform.

External education and resources

Government training and resources, including better practice guidance material, presentations, posters, tools and templates, are available in the HSV State and National Policy and Frameworks Reference Guide. Some programs are available free of charge.

The following table lists a number of the key external resources HSV recommends to support health services and suppliers achieve best-practice compliance, governance and policy. We recommend that users subscribe to the communication channels of these organisations to keep up-to-date with new resources or policy.

Victorian Public Sector   Commission (VPSC)

Information on VPS Values, VPS Code of Conduct, Gifts, Benefits & Hospitality policy and governance.

Victorian Auditor-General’s   Office (VAGO)

Best-practice resources to complete Health Service Audits.

Independent Broad-Based   Anti-corruption Commission (IBAC)


Education and resources on Investigations and Protected Disclosures.


Victorian Ombudsman (VO)

Best-practice education and resources for complaints handling and dealing with conflicts of interest

Office of the Victorian   Information Commissioner (OVIC)

On 1 September 2017, the Office of the Commissioner   for Privacy and Data Protection (CPDP) and the Office of the Freedom of   Information Commissioner were combined, creating OVIC.

Information on access, privacy and data protection.

Victorian Government   Solicitor’s Office (VGSO)  

Education, networking and events information.

Institute of Public   Administration Australia (Victorian Branch)  


Education, networking and events information.

Department of Health and Human   Services (DHHS)

Information and resources to support health service governance

Victorian Government Purchasing   Board (VGPB)

State Purchase Contracts Education and resources.