Contact us

HSV Helpdesk

Helpdesk: 03 9947 3900
Helpdesk email:

Health services can contact their Customer Relationship Manager directly

For queries about our role in supporting modern slavery risk mitigation, please contact our Modern Slavery team at

Distribution Centre

Distribution Centre: 03 8731 3100

State Supply Chain

State Supply Chain: 03 8731 3171
State Supply Chain email:
State Supply Chain hours: Monday to Friday, 8:00 am to 4:00 pm

Head office

HealthShare Victoria
Level 11, 50 Lonsdale Street
Melbourne VIC 3000
General enquiries: 03 9947 3700
General feedback: general feedback form
Media enquiries: 0418697626

HSV collective agreements

Contract feedback

To give feedback on a specific contract:

  1. log in to My Dashboard
  2. navigate to the Contracts and tenders > Contracts and documents section
  3. select a contract from the list
  4. select the Contract feedback button to submit feedback on the contract.

To submit general feedback on HSV collective agreements use the Contract feedback form

Contract variations

Log in to My Dashboard and select the Contact variations option from the quick links.

Freedom of information requests

See HSV’s Freedom of Information Procedure for details on how to make a request under the Freedom of Information Act 1982.

Under the Act, a written Freedom of Information request must be accompanied by an application fee of $31.80 (effective 1 July 2023).

To pay the FOI application fee, please click here.


See HSV’s Complaints Management Policy for details on how to make a complaint.

Personal information collected by HSV

Please see HSV’s Privacy Procedure for details on how HSV collects, uses and discloses personal information.


See HSV’s COVID-19 privacy statement for details on HSV's COVID-19 policies and procedures for collecting, storing, protecting and divulging personal information relating to the vaccination of employees or workers.