HSV Update

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31 March 2023

Rise in participation rate for 2023 HSV Customer Survey

The participation rate for the 2023 HSV Customer Survey has increased since last year, with almost 300 responses received from health services, including valuable comments and suggestions for improvement.

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Rise in participation rate for 2023 HSV Customer Survey

30 March 2023

Health services tracking well on compliance audits

Results from health service compliance audits show a significant improvement in the implementation of HSV’s Purchasing Policies – previously known as the HPPs (Health Purchasing Policies) – that support the health sector’s procurement functions.

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Health services tracking well on compliance audits

27 February 2023

Customer focus delivers logistics service improvements

As pandemic restrictions within Victoria’s public health system begin to ease, HSV’s Logistics function is boosting customer engagement by visiting hospitals and hosting customer visits at the Derrimut Distribution Centre (DC).

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Customer focus delivers logistics service improvements2