Prospective suppliers to HSV
Our end-to-end medical consumables supply chain integrates sourcing, ordering, purchasing, warehousing, and delivery.
We help hospitals to support better patient outcomes, by maximising purchasing power through more consistent stock availability and significant discounts for bulk orders.
Safety, customer engagement and service, clinical expertise and operational excellence are our priorities.
We supply medical consumables to health services by buying in bulk directly from suppliers and distributing to participating health services. These items are delivered to participating health services once the health services place a requisition for the item/s they require via the HSV ordering portal (iProc).
We will submit a purchase order to a supplier when the HSV warehouse replenishment is required. This is managed on a MIN/MAX setting, based on health service usage.
We send purchase orders to suppliers by email to the email address the supplier advised or via EDI (Electronic Data Interchange) where suppliers have EDI capability. HSV does not use fax for orders.
Ordering and account management
For ordering and account management information, please see Account set up details for HealthShare Victoria.
View and respond to tenders
Visit the view and respond to tenders page for detailed instructions.
Suppliers can choose to receive updates and alerts about specific contracts or tenders in their HSV website accounts. The frequency of these updates can be selected as immediate, daily, weekly or monthly.
To register, suppliers need an Australia Business Number (ABN) and an email address specific for your organisation only. Small businesses that do not have a workplace or unique email domain – and use @gmail.com or @hotmail.com for example – should contact HSV at helpdesk@healthsharevic.org.au for assistance.
New registration requests are reviewed and approved by HSV.
Supplier terms and conditions
As a public entity tasked with supplying goods and services to public health services, HSV purchase orders contain terms and conditions.
HSV is unable to accept supplier terms and conditions. When setting up HSV as an account, please do not include terms and conditions in any forms sent to our Helpdesk to complete.
A distribution agreement is not required as HSV is procuring goods on behalf of public health services.
See the supplier contract terms and conditions in the Contracts and tenders section.