FAQ for new suppliers (non-contracted)

We are currently seeking products from both HSV contracted suppliers and new suppliers to support the Victorian healthcare sector's response to the COVID-19 pandemic.

Which products is HSV trying to source during the COVID-19 pandemic?

We are currently seeking the following products from HSV contracted suppliers and new suppliers:

  • surface disinfectants
  • gloves
  • protective apparel (gowns, face shields, protective eyewear etc)
  • pathology consumables

This list is updated on the COVID-19 Updates on the HPV website. 

Please note the Department of Health and Human Services is also seeking products for State-wide stocks. If you have a product that may be of interest, particularly new innovations, please send your details to covid-19supplies@dhhs.vic.gov.au.

I have products in the categories HSV has identified – what’s next?

To assist HSV in conducting due diligence and reviewing your products as quickly as possible, please  complete this webform. 

Note you will be required to provide TGA certificates and other supporting documentation.

If you have any queries, please email us at suppliers@helpdesk.healthsharevic.org.au

What criteria does my business need to meet when offering products?

In general businesses offering products for state-wide distribution are required to provide the details outlined in the Non-contacted supplier product checklist with the following considerations:

  • Large commercial quantities available
  • Agreeable payment terms
  • Competitive and fair pricing
  • Stock available now or arriving soon
  • Trusted supply networks
Can I approach health services directly?

Your business will need to approach HPV regarding products that are being sought on a state-wide level such as:

  • surface disinfectants
  • gloves
  • protective apparel (gowns, face shields, protective eyewear etc)

If you do intend approaching a health service regarding other products, please contact them in advance if you intend visiting or delivering samples.

Be mindful the safety of patients and health service staff is paramount and adhere to any entry conditions.

Refer to the DHHS website for the latest directions on hospital visits: https://www.dhhs.vic.gov.au/visiting-hospitals-covid-19