COVID-19

HealthShare Victoria’s (HSV) priority throughout the COVID-19 pandemic is to support Victoria’s public health services in maintaining continuity of supply. The Victorian Department of Health and Human Services (DHHS) also tasked HSV with helping to establish a centralised ‘buffer’ stock of essential items.

Health services and contracted suppliers

Health services and suppliers will need to sign in to the website to view updates and information:

Health services

Contracted suppliers 

Private health services - HSV accounts are for mandated health services. Public health services can send any enquiries about COVID-19 or PPE to healthservices@helpdesk.healthsharevic.org.au 

Centralisation of ordering  - PPE products

The Victorian Government has centralised the ordering and distribution of Tier 1 Personal Protective Equipment (PPE), swabs, hand sanitisers and critical equipment to ensure that essential supplies reach areas with the greatest clinical need. 

Health services can access a list of HSV contracted products which have been redirected to the State Supply Chain (Monash Health) here. Please note only health services can access this file when logged into their account.

HSV contracted suppliers will need to redirect their orders to the State Supply Chain (Monash Health) - see the signed in section of this website for details:  Read more.

Product Information Library

A Product Information Library (PIL) is available on this website providing key information about essential products that your health service may receive through the State Supply Centre (SSC) via Monash Health. Please note: 

  • All stock being imported or sourced locally complies with relevant applicable quality standards and has undergone a preliminary assessment of the products’ suitability for their specified application.
  • The PIL is not an ordering catalogue. The SSC will only be able to dispatch items from categories of products according to what is available at a given point in time.

Respirator Masks Ready Reckoner

ready reckoner with details about respirator masks and accessories procured by HSV is available. 

The ready reckoner provides brief details about fluid-resistant and non-fluid resistant respirator masks and related accessories that health services may receive through the State Supply Centre (SSC).

Product Feedback Procedure

The procedure for feedback on products provides information about how to report faults and issues with products purchased during the pandemic.

Emergency Food Supply

An emergency food supply is available for health and community services when a facility’s meal preparation capability is significantly disrupted due to staff absences or isolation arising from Coronavirus (COVID-19) exposure.

Emergency Food Supply options can be found here: https://healthsharevic.org.au/contracts-and-documents/general

Non-contracted suppliers

For COVID-19 procurement

Many companies have offered HSV products to help health services in responding to the COVID-19 pandemic.

HSV has been able to secure valuable supplies of protective apparel (including face shields and protective eyewear), pathology consumables, and surface disinfectants such as disinfectant wipes.    

Please check this web page regularly for updates as the situation evolves throughout this challenging time.

Suppliers with products which are currently required should follow the following process:

  1. Read the FAQ for non-contracted suppliers.
  2. Complete and submit the web form here.

Specifications

Please see below the specifications for the products we are seeking:

Please note we are experiencing a high number of inquiries during this time, and we will only be in touch with potential suppliers as deemed necessary.

For our regular procurement

Our Prospective Suppliers page contains more details.

Contact us

If you have any queries about the content on your page please contact us via the following contacts:

Health Services – contact a Customer Relationship Manager or the Health Services Helpdesk on healthservices@helpdesk.healthsharevic.org.au or 03 9947 3900.

Suppliers – Suppliers Helpdesk at suppliers@helpdesk.healthsharevic.org.au or phone 03 9947 3700.