Our vision, values and principles
Health.Safety.Value. In everything we do.
Our values: Customer-centric, Accountable, Respectful, Solutions-focused, Open.
Our principles underpin our values:
- Safety: We have a safety culture that supports wellbeing, helps us do the right thing and holds us accountable.
- Customer service: We help, support and advise our customers.
- Commerciality: We act on sound commercial principles.
- Responsibility: We deliver on our commitments, programs and policies, respectfully and ethically.
- Consistency: We act fairly and apply decisions equally.
- Transparency: We share information as much as we can.
- Solutions-focused: We aim for mutually beneficial outcomes.