Our vision, values and principles
Health.Safety.Value. In everything we do.
Our core values
- Customer-centric: Our customers, employees and stakeholders have confidence we will do the right thing.
- Accountable: We do things to a high standard and do what we say we will do.
- Respectful: We listen to and support our people and stakeholders to do the right thing.
- Solutions-focused: We work together to find solutions that meet objectives and incorporate lessons for the future.
- Open: We are open to new ideas and change and we engage freely with our people, customers and stakeholders.
Our principles underpin our values
- Safety: We have a safety culture the supports wellbeing, helps us do the right thing and holds us accountable.
- Customer service: We help, support and advise our customers.
- Commerciality: We act on sound commercial principles.
- Responsibility: We deliver on our commitments, programs and policies, respectfully and ethically.
- Consistency: We act fairly and apply decisions equally.
- Transparency: We share information as much as we can.
- Solutions-focused: We aim for mutually beneficial outcomes.