Our vision, values and principles

Our vision 

Health.Safety.Value. In everything we do. 

Our values 

Our core values

  • Customer-centric: Our customers, employees and stakeholders have confidence we will do the right thing
  • Accountable: We do things to a high standard and do what we say we will do 
  • Respectful: We listen to and support our people and stakeholders to do the right thing 
  • Solutions-focused: We work together to find solutions that meet objectives and incorporate lessons for the future
  • Open: We are open to new ideas and change and we engage freely with our people, customers and stakeholders

Our principles 

Our principles underpin our values

  • Safety:  We have a safety culture the supports wellbeing, helps us do the right thing and holds us accountable
  • Customer service: We help, support and advise our customers
  • Commerciality: We act on sound commercial principles
  • Responsibility: We deliver on our commitments, programs and policies, respectfully and ethically
  • Consistency: We act fairly and apply decisions equally
  • Transparency: We share information as much as we can
  • Solutions-focused: We aim for mutually-beneficial outcomes